Refund Policy

Effective date: November 14, 2026

This Refund Policy applies to subscriptions bought from Infinite Apps. It is part of our Terms of Service.

1. Purchases on infiniteapps.net

Orders placed on infiniteapps.net are processed by our online reseller Paddle.com, the Merchant of Record for these orders. Refunds are paid by Paddle to the original payment method.

  • 14-day money-back guarantee: if you are not happy with a new subscription, ask for a refund within 14 days of its first payment and you get the full amount back. This applies to monthly and annual plans.
  • Renewals: later monthly or annual renewals are not refunded. You can cancel at any time and keep access until the end of the period you paid for, and you are not charged again.
  • Plan changes: upgrades and downgrades are prorated by Paddle at the time of the change.
  • Service problems: if a paid feature did not work because of a fault on our side and we could not fix it, contact us and we will refund the affected period.

2. Purchases through an app marketplace

Apps installed from an app marketplace or platform (for example Ecwid, Shopify, Wix, BigCommerce, Duda or EasyStore) are billed by that marketplace or platform, and its refund policy applies. If you need help with such a charge, contact us and we will help you with the marketplace.

3. How to ask for a refund

Write to us through our contact page or at admin@infiniteapps.net with the email address used for the order. You can also contact Paddle directly at paddle.net. We answer within 2 business days, and approved refunds are usually back on your payment method within 5 to 10 business days.

4. Your legal rights

This policy does not limit any rights you have under the consumer law of your country.

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