Privacy Policy

Effective date: April 21, 2026


Infinite Apps ("we," "us," or "our") values your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have. This policy applies to our website, apps, integrations, and related services (collectively, the "Service").

1. Scope and Roles

Depending on the context, we may act as a data controller (for information about our website visitors, leads, and customers) or as a processor/service provider (for data handled on behalf of merchants through ecommerce platform integrations).

2. Information We Collect

We may collect the following categories of information:

  • Account and contact details, such as name, email, store name, and support communications.
  • Usage and device data, such as IP address, browser type, pages visited, and timestamps.
  • Integration data from connected platforms and partners needed to provide app functionality.
  • Billing and subscription metadata from app marketplaces and platform billing systems. Most payments are processed through Ecwid and/or Shopify billing systems and/or other partners.
  • Cookies and similar technologies used for security, analytics, and product improvements.

3. How We Collect Information

We collect information directly from you, automatically when you use the Service, and from third parties such as ecommerce platforms, analytics providers, infrastructure providers, and payment/billing partners.

4. How We Use Information

We use collected information to:

  • Provide, maintain, and improve the Service.
  • Authenticate users, secure accounts, and prevent abuse or fraud.
  • Process subscriptions, support requests, and operational communications.
  • Measure performance, troubleshoot issues, and perform analytics.
  • Comply with legal obligations and enforce our Terms of Service.

5. Legal Bases (Where Applicable)

Where required by law (including GDPR), we process personal data under one or more legal bases, including contract performance, legitimate interests, legal obligations, and consent (where consent is required).

6. Sharing of Information

We do not sell personal information. We may share information with trusted service providers, integration partners, and professional advisors who need it to support our operations, subject to contractual and confidentiality safeguards. We may also disclose information when required by law, legal process, or to protect rights, safety, and security.

7. International Data Transfers

Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border data transfers.

8. Data Retention

We retain personal data only as long as needed for the purposes described in this policy, including to provide the Service, resolve disputes, enforce agreements, and meet legal, tax, and compliance obligations.

9. Data Security

We use reasonable technical and organizational measures to protect personal data. No system is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data. To exercise applicable rights, contact us using the details below. We may need to verify your identity before fulfilling requests.

11. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Service, remember preferences, improve performance, and analyze usage. You can manage cookie settings through your browser, but some features may not work properly if certain cookies are disabled.

12. Third-Party Links and Services

Our Service may include links to third-party websites and services. We are not responsible for the privacy practices of third parties, and you should review their policies directly.

13. Children's Privacy

Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page and, where appropriate, provide additional notice.

15. Contact Us

If you have questions about this Privacy Policy, please contact us through our contact page.

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